Partner integrations

Payment services

Comparison networks

Affiliate networks

Shop certification

Tools and statistics

Shipment services

Customer feedback

Social networks

< PreviousNext >

Shopping cart integration with Thuiswinkel.nl

Members of Thuiswinkel.org use the logo of Thuiswinkel.org on there websites. 82% of the online consumers recognizes their logo immediately (TNS NIPO, april 2009). Safety (23%) and trust (21%) are core concepts that consumers associate with the Thuiswinkel Waarborg hallmark.

Terms and Conditions agreed with the Consumers Association
Members of Thuiswinkel.org use the terms and conditions of the Consumentenbond. Every year new members will be screened and certificated. This means that they will be transparent and will offer support for complaints from consumers.

Webshops and Thuiswinkel Waarborg
Members of Thuiswinkel.org separates themselves from competitors with the Thuiswinkel Waarborg hallmark. With this, they: 

• Admit to be a member of the organization Thuiswinkel Waarborg
• Admit the web retailer to stick to the rules and regulations of Thuiswinkel.org
• Admit to care for a save web store environment and provide privacy safeguards
• Admit to give consumers the right to say what they want about your shop
• Admit to confirm to decisions of an independent organization

Thuiswinkel Waarborg offers consumers security
For consumers the Thuiswinkel Waarborg hallmark doesn't mean that they stick to the rules and regulations of Thuiswinkel.org only. Web retailers who carry the Thuiswinkel hallmark do have a trustful behavior like the organization of the hallmark. Only members who are classified may use the shop certification.

Shops with the Thuiswinkel Waarborg include the following securities:

1. Know with whom you do business
Know your business partners en where you can find them, how you can get in contact and do business with.

2. Terms and Conditions agreed with the consumers
Work with terms and conditions that are established in consultation with the consumers association supervised by the Sociaal Economische Raad (SER). The Thuiswinkel.org terms and conditions carry more care to consumers than the law does..

3. Safety and privacy
Your personal data will be saved in a safe environment, with the minimum of an SSL-certificate (lock icon on the bottom or top of the page). Your personal data will be processed according to the law Wet Bescherming Persoonsgegevens. When you receive commercial e-mails you can easily unsubscribe yourself.

4. Some extra reflection time before purchase: 14 days
The Thuiswinkel Waarborg gives 14 days reflection time before purchasing the product(s) without reasons. This means for every product except traveling, food, maatwerk, personal and hygienic products, papers, magazines, sealed audio and video ware, software and services which are provided with the consent of the consumer and has already got started. During the reflection time you must be careful with your product(s). If you want to return your products they must be in the original state and packaging and you have to satisfy the return instructions of the shop.

5. Secure payment
Payment orders are processed in a secure environment, with the minimum of an SSL-certificate (lock icon on the bottom or top of the page).

6. Independent complaints mediation
In two steps to a solution:
1. You tell the web retailer what you're complaining about
2. Step one is no solution? Then you can send your complaint to Thuiswinkel.org or appeal to the Geschillencommissie Thuiswinkel. This guarantee is not acclipable with pursuance of payment or bankruptcy of the company. Thuiswinkel Waarborg is no guarantee fund.